Cutting Loose Hair Design is a beautiful open concept Hair Salon and Retail Store conveniently located in south St.Vital.

Voted one of the best hair salons with color educators in Winnipeg, we offer hair services to all in a gender neutral, safe  environment.  

Our stylists have completed vigorous training and education to provide you with individual personal attention.    

At Cutting Loose Hair Design we believe in treating clients with the very best in Products, Services and Skilled Experience in a clean, healthy  & affirming environment.

Come and expect to receive exceptional services that provide you an unforgettable experience. 

Cutting Loose Hair Design Cancellation Policy: Effective immediately

48 Hours Notice

At Cutting Loose Hair Design, we aim to provide the best possible service to all our clients. We also recognize & understand that sometimes changes to your schedule are inevitable. Effective immediately, we kindly have implemented a new cancellation policy at the salon. At Cutting Loose Hair Design we now request a minimum of 48 hours notice for all appointment cancellations.

To cancel your appointment, please contact us directly via phone 204-255-1053 at least 48 hours prior to your scheduled appointment time. Please do not email, DM on Instagram, or text the number that sends you your automated appointment reminders, to change or cancel an appointment. Only attempts to contact the salon directly at 204-255-1053, will be considered for changes or cancellations. Keep in mind, appointments booked for Tuesdays must be cancelled on the previous Saturday as we are closed Sunday & Monday.

Cancellations made with less than 48 hours' notice may result in a cancellation fee. 100% of the service fee will be charged to the credit card on file if proper 48 hours' notice is NOT given. If the charge does not go through, or if we do not have your credit card on file, the fee will be added to your next appointment.

A no-show is defined as missing your scheduled appointment without ANY prior notification. In the event of a no-show, you will be subject to a no-show fee of 100% of your scheduled service. After multiple instances of no-show, we will require pre-payment or a non-refundable booking fee for future appointments.

Some exceptions may apply, and under extenuating circumstances the charge may be reduced to 50% of the service fee. In cases of unavoidable circumstances, such as sudden illness or emergencies, exceptions may be considered at management's discretion. 

We genuinely appreciate your understanding and cooperation in adhering to our salon cancellation policy. It is not without a lot of thought & consideration that we have worked on putting this policy in place. By providing us with ample notice, you allow us the opportunity to accommodate other clients in need of our services & not allow unpaid gaps in our days. Thank you for your support, and we look forward to serving you soon.

By scheduling an appointment with Cutting Loose Hair Design, you acknowledge and agree to the terms outlined in our Cancellation Policy and our Client Satisfaction Policy.

Client Satisfaction Policy

We strive to provide exceptional service, and your satisfaction is our top priority. 

Please review our Client Satisfaction Policy:

Contact Us Within 14 days

If you are not completely satisfied with the results of your hair service, please contact your stylist, or the salon directly at 204-255-1053, within 2 weeks of your original appointment date. We DO NOT offer refunds on hair services, but if you are NOT happy with your service, we want you to love your hair and are committed to addressing any concerns promptly.

Upon receiving your inquiry, we will make every effort to schedule a consultation to assess and understand your concerns. Our team is dedicated to working with you to achieve a resolution that leaves you completely satisfied with your hair. Any changes that are to be made at no charge must be done 14 days of your original appointment date, and with the stylist who performed the original service.

If you do not contact your stylist, or the salon directly, within 14 days of your original appointment date, we will not be responsible for addressing or fixing any issues that may arise thereafter.

Please note that certain restrictions may apply based on the nature of the issue. We appreciate the opportunity to address any concerns you may have.

By scheduling an appointment with Cutting Loose Hair Design, you acknowledge and agree to the terms outlined in our Cancellation Policy and our Client Satisfaction Policy.

CUTTING LOOSE SOCIAL MEDIA

Team Cutting Loose Hair Design works diligently & continually on all our Social Media venues for you.  

You can now see our posts & pictures on Instagram, Facebook, Pinterest, Twitter & our Blog on this website.  

We invite you to please follow, retweet, or like & hashtag #Cuttingloosehairdesign and watch for all our new hair promotions on these sites.

Salon Policies:

Please be advised we require 48 hours notice for all cancellations.  Please view our cancellation policy above.

Bridal party bookings require a deposit 3 weeks prior to wedding date.

There is a price variation among service providers based on education and experience level.

All retail purchases are guaranteed 100%.  If you are not satisfied with your purchase, bring it back for a product exchange. please view our client satisfaction policy above.

Gratuities are customary for good service but always left to the discretion of our guests.